Noticeboard

Later this year we will be moving to a new phone system. Under the directive of NHSE all GP practices have to have a system that has a call-back facility. This will hold your position in the queue, without you needing to hold on. When you reach the front of the queue you will receive an automatic call back. Of course, this will not guarantee that you will get an appointment, but it will negate the need for you calling us numerous times just trying to get through. We hope this will be a positive step forward for our patients.

Riverside Medical Centre is a training practice.  This means that we have registrar GPs (ST2 & 3) who are doing their specialist GP training.  They spend up to a year at the practice from August.  We also have FY2 doctors who are with us for 4 months starting in April, August and December.  All of the doctors are qualified and are just going through the final years of their training under the supervision of the GP partners at the practice. 

We do appreciate that this does mean that you may not see the same doctor all of the time but, if we did not have these additional doctors, we just would not be able to cope with the demand, so please bear with us. 

 
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